Policies
Turn Around Time (TAT)
- Ready To Ship (RTS): 3-5 Business Days
- Custom Tumblers: 3-5 weeks
- Custom Snow Globes/Epoxy Pens/Badge Reels: 2-3 weeks
**Please note that the TAT is the time it takes us to create and process your order. The TAT does not include the time it takes for your order to ship to you.
Local Pick-up Orders
- Please ask for the local pick up discount code, so it will not charge you shipping.
- You will receive an email when your order is ready for pick up.
- If you have any questions about local pick up, please feel free to contact me at any time.
Return/Exchange
- All sales are final.
- We do not allow returns, refunds, or exchanges.
- Orders are custom made.
Care Instructions
All cups will receive a tumbler care card inside cup.
- Hand Wash Only
- Do not drop
- Avoid extreme heat or cold.
- Not dishwasher and microwave safe.